Informace k pobytu
Information below for arriving guests, valid throughout the year.
Two days before your arrival, you will automatically receive an email with all arrival information. If you have any questions or uncertainties, we are always fully available to assist you.
Accommodation
Resort Mlýn Karolínka consists of two buildings – Building A (The Mill) and Building B (the adjacent building).
Before your arrival, you will receive an invitation for online check-in. After completing the check-in, you will automatically receive your access details and can proceed directly to your room without visiting the reception.
The reception is available mainly for check-out and any questions from 9:00 AM to 11:00 AM.
You can find us at: Náměstí 57, 671 03 Vranov nad Dyjí. Access is from the lower side of the building near the river. Navigation systems may be inaccurate, therefore we recommend using the GPS location sent before your arrival.
Link to / URL for GOOGLE maps
Check-IN
Check-in and room handover are possible from 2:00 PM. In July and August, from 3:00 PM.
If you are interested in an earlier check-in, please select this service when making your reservation. The reception will confirm by the following day whether this option is available for your selected room. Otherwise, the additional fee will be automatically refunded to you.
Check-OUT
Check-out, including all formalities, is possible until 10:00 AM. If you would like to leave our accommodation later, please select the late check-out service during your reservation. If this service is not available, the reception will automatically refund the fee to you.
Payment
The remaining accommodation payment is made on the following day after arrival, ideally after breakfast. All consumption and services related to your stay can be conveniently charged to your room number during your stay.
In your room, you will always find a card for activating the energy supply and an information leaflet containing your personal Kiosek PIN for using services and purchases within the resort.
Your final bill will be prepared at the reception from 9:30 AM on the day of departure.
Bistro
We are opening a new bistro in our resort, bringing you even more opportunities for refreshments and relaxation.
What can you find in the bistro?
You can look forward to quality coffee and other hot and cold drinks, cocktails, milkshakes, desserts and homemade cakes, as well as light meals.
Wellness
A unique atmosphere of relaxation and privacy awaits you in our wellness centre. You can enjoy a sauna with a Swim Spa (a combination of a hot tub and a small pool), which may be reserved for private use to provide the perfect relaxation experience.
We have also prepared a new luxury sauna with a cooling pool, available from February to May and again from September to December.
During the summer months (June to August), you can refresh yourself either in the outdoor pool (Building B) or in the indoor salt-water pool (Building A) with outdoor seating available.
Parking
Guests staying at Karolínka – Building B have parking available directly in front of the accommodation.
Guests staying in the Mill – Building A may temporarily park directly at the entrance to the Mill while unloading their belongings. After unloading, it is necessary to move the vehicle, as this area also serves the public EV charging station for electric vehicles.
At the same time, it is important to keep enough space available for other arriving guests to unload their luggage without restricting traffic in the surrounding area. We therefore kindly ask you to respect the temporary parking policy.
All further information will be available at the reception. Two days before arrival, you will automatically receive your accommodation and parking access code.
Electric vehicle charging station
If you own an electric vehicle, you are in the right place, as a public 2×22 kW charging station is available directly next to the Mill. The charging station is operated by E.ON.
You also have the option to charge your vehicle at a lower cost directly in our hotel parking area throughout your entire stay.
We look forward to your visit!
Resort Mlýn Karolínka